Versori is now part of Avalara
Versori is now part of Avalara

9 Systems, 2 Week Go Live. 12 Workflows

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Delivering Real-Time Pricing Suggestions to Hoteliers Through PMS Integrations

Smartpricing helps hotels optimise room pricing in real time, automatically adjusting rates based on demand, occupancy, and market signals. But delivering those insights is only valuable if they reach the systems hotels actually use. That’s where the challenge began.

"The Problem Versori is helping us fix, is the time commitment needed to develop integrations. When we met the team we were immediately onboard."
Andrea Estelli
Integration Project Manager, Smartpricing
2 Weeks

From scope to deployment, Versori delivered each integration in 2 week installments.

About

Smartpricing is a data-driven SaaS platform for accommodation providers that automates pricing, inventory and guest communications, helping hotels boost revenue and cut OTA commissions.

Industry

Hospitality

Company Size

50-200

Headquarters

Trento, Italy

Systems Integrated

Executive Summary

85% reduction in engineering resources spent on integration developments.

Versori delivered each integration in 2 week installments.

Delivered 12 production workflows covering pricing, promotion, availability, and customer data.

17 of Smartpricing's hotelier customers saw direct, instant revenue increases.

9 Property Management Systems successfully integrated.

To keep Growing Without slowing product innovation, smartpricing needed a new approach

Smartpricing helps hotels optimise pricing in real time, but without PMS integrations, those insights never reach the systems where pricing decisions actually happen.

As Smartpricing expanded its AI-driven pricing platform across the hospitality industry, one thing became clear: integrations would define how quickly the business could grow.

For every new hotel property that was onboarded onto Smartpricing’s platform, the team needed access to reservation data, room structures, and pricing systems through the hotel’s property management system (PMS).

Smartpricing provides an AI-driven dynamic pricing platform designed specifically for hotels and hospitality operators. The platform analyses demand patterns, booking behaviour, and market signals to automatically optimise room prices, helping hotels maximise both occupancy and revenue.

But to generate accurate pricing recommendations, Smartpricing needs constant access to reliable reservation and room data from hotel PMS systems.

That data fuels Smartpricing’s algorithms, enabling hotels to optimise room rates on auto-pilot, based on demand, on occupancy and on market signals. Connecting all of this data was becoming increasingly difficult. That meant integrations were not just useful, they were fundamental to the platform.

Each integration required engineering effort, each PMS had different schemas, different endpoints and different ways of structuring booking data.

Instead of focusing on improving the AI pricing engine that powered their product, engineers were increasingly tied up building and maintaining integrations. 

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“We knew exactly what needed to be done to solve the integration challenges, but building and maintaining those integrations takes time. Our team already had other priorities, so speeding up build times and project delivery became critical.”
Ricarrdo Arriotti
Tech Support Manager, Versori

The challenge: real-time pricing, blocked by fragmented PMS integrations

For Smartpricing, growth depended on one thing: integrating with every PMS their customers rely on.

But the PMS landscape is notoriously fragmented:

  • Legacy systems with non-standard APIs
  • Inconsistent authentication methods
  • Poor documentation
  • Completely different data structures across platforms

Every new integration meant:

  • Weeks (sometimes months) of engineering time
  • Rebuilding similar logic again and again
  • Slowing down customer onboarding and expansion

And as demand grew, so did the pressure.

Scaling the product meant scaling integrations, and the existing approach could not keep up.

"Legacy systems & irregular authentication caused integrations to take months to develop..."
Andrea Estelli
Integrations Project Manager @ Smartpricing

Building a scalable integration layer with versori

The Turning Point: Automating Integration Development With Versori

Smartpricing partnered with Versori to move away from one-off integrations and towards a repeatable, scalable integration model.

Instead of treating each PMS as a separate project, Versori approached the problem systematically.

Connect to multiple PMS systems through AI-generated connector development

Automatically transform reservation and room data into a consistent schema

Synchronise pricing updates back into PMS platforms

Deploy integrations significantly faster than before

This allowed Smartpricing’s engineering team to step away from repetitive integration work and return their focus to the core product.

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"The platform builds integrations that actually work. You might refine them over time, but it gets you to something usable very quickly, which dramatically speeds up development. The AI is also very good at figuring things out on its own."
Ricarrdo Arriotti
Tech Support Manager, Versori

How Versori Delivered Value

Smartpricing needed consistent, reliable access to data across a highly fragmented ecosystem of hotel systems.

Working alongside the Smartpricing team, Versori focused on building an integration foundation that could scale, without slowing down delivery or increasing engineering overhead.

Plan: Identifying The Core Workflows

Rather than building integrations system-by-system, Versori worked with Smartpricing to define the core workflows shared across all PMS platforms, including:

  • Reservation data syncing
  • Availability updates
  • Rate adjustments
  • Room and inventory mapping

This created a consistent foundation for every integration that followed.

Connect: onboarding complex PMS APIs instantly

Many of PMS platforms rely on:

  • Legacy auth methods
  • Non-standard API structures
  • Unpredictable behaviours

Using Versori's Connect Agent, APIs were onboarded in seconds by:

  • Automatically configuring end points, auth and webhooks
  • Standardising access to otherwise inconsistent systems

Build: generating integrations, not coding them

With systems connected, Versori handled:

  • Data mapping between PMS schemas and Smartpricing models
  • Transformation logic for pricing, availability, and reservations
  • Bi-directional sync between platforms

Instead of writing integrations manually, Smartpricing could: Generate production-ready integrations with minimal engineering effort

Deploy: monitoring and improving continuously

Each PMS came with its own quirks and edge cases. Versori introduced:

  • Custom monitoring setups per integration
  • Logging and error handling across workflows
  • Continuous improvements as new edge cases appeared

This ensured stable, reliable integrations across every system.

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"Like many scaling businesses, we were looking for a way to accelerate integration development, and ideally automate it entirely. The goal was simple: hand it over to AI and let it build and run exactly as it should.”
Ricarrdo Arriotti
Tech Support Manager, Versori

Workflow Use Cases: Deep Dive

Feeding Pricing Algorithms With Richer Reservation Data: 3RPMS

Smartpricing’s predictive pricing engine relies on an accurate and consistent stream of reservation data to make correct decisions. Versori executed the plan, scope, build and deployment of Smartpricing’s integration with 3RPMS to retrieve richer reservation information, including payment methods, room types, marketing consent flags, and customer attributes.

During the ingestion period, the data is automatically mapped and normalised before entering Smartpricing’s platform. Where PMS fields were incomplete, fallback values ensure consistent data structures. This ensures Smartpricing always proposes suggestions based on real-time, clean data.

Automating Reservations and Pricing Updates with HOS Bookings 

Versori connects Smartpricing with the HOS Booking PMS to automate both the reservation ingestion and pricing synchronisation. Room structures are mapped automatically, ensuring each property and unit are aligned. Reservations are fetched and created inside Smartpricing without manual intervention.

Once Smartpricing calculates updated room prices, those prices are pushed directly back into HOS Booking, keeping rates synchronised across the hotels’ systems. This creates a fully automated loop between reservation data and pricing optimization.

Bi-directional Data Flow With HotSoft

Versori powers the Smartpricing <> HotSoft integration where room types and rate structures are retrieved and transformed into Smartpricing’s expected schema, before being processed by the pricing engine.

Reservations are fetched on a schedule and filtered to ensure only confirmed bookings are processed. When Smartpricing generates new pricing recommendations, these updates are sent back to HotSoft automatically. This bi-directional integration ensures pricing and reservation data remain accurate across both systems.

Rethinking Integrations & Removing Major Barriers To Scale

The team could focus on improving its cxore product functionality and offering, ... therefore delivering faster to their clients.

With Versori, Smartpricing achieved...

85% reduction in engineering time spent on integration development

2 week go-live time

17 customers saw isntant increases in revenue

9 PMS integrations delivered so far

For Smartpricing customers, the impact is tangible. Hotels using the platform have seen up to 20% reductions in OTA commissions, driven by more effective pricing strategies and greater control over direct bookings.

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