Fulfilment Automation:
Complex Return Workflows Automated in Days

“Versori’s ability to offset our development workload has been a game changer and they have been instrumental in delivering some of our most complex integration projects.”

Tech Stack

19 Custom Workflows

8 complex systems

77% Timeline Reduction

19 Custom Workflows

8 complex systems

77% Timeline Reduction

19 Custom Workflows

8 complex systems

77% Timeline Reduction

About J&J Global Fulfilment

J&J Global Fulfilment is a leading third-party logistics (3PL) provider, helping eCommerce brands deliver exceptional customer experiences worldwide.

The Challenges

“Integrations were always a heavy lift, taking all our resource...”

J&J needed to scale integrations faster but were held back by relying solely on internal development.

Building and maintaining custom connectors consumed engineering time and delayed new client onboarding.

Complex workflows, like returns and large product data mappings, stretched projects into months and stalled growth.

Stunted Growth
Relying on internal development only meant they couldn’t rapidly scale integration capacity or flex to new clients’ demands.
Onboarding Clients
Onboarding new clients was delayed because building custom connectors in-house was slow and resource-intensive.
Engineering Overstretched
Their engineering team was stretched thin, diverting effort from core product features into maintaining integrations.
Delayed Launches
Complex return workflows and large product data mappings made integrations take months, blocking pipeline growth.

Product, Inventory, and Returns:
Synced Without Manual Touch

Versori automates J&J’s Fulfil workflows end-to-end.


Product data syncs in real time, orders push straight to J&J for fulfilment, and inventory updates flow back automatically.


Internal transfers, supplier shipments, and returns run on webhook-driven workflows.

The result: no manual data entry, fewer sync errors, and faster dispatch across every fulfilment centre.


These automations give J&J the scalability to onboard new clients and launch new workflows in days, not weeks.

Product Sync
Sales Order Sync
Internal Transfers
Inventory Adjustments
Inventory Adjustments
Customer Returns and Exchanges

Orders and Shipments:
Synced in Real Time With Tracking Updates

Versori connects Acumatica and J&J with AI-powered data transformation that adapts to each system’s unique structure.

Shipments created, updated, or cancelled in Acumatica are automatically transformed and mapped into J&J’s required schema, with product IDs, quantities, and shipping instructions validated for accuracy.

When J&J dispatches an order, fulfilment status, tracking numbers, and shipped quantities are written back into Acumatica, closing the loop in real time.

This two-way sync eliminates manual re-entry, prevents schema mismatches, and gives teams trusted shipment data they can act on immediately.

The result: faster order processing, fewer errors, and the ability to scale fulfilment without adding manual overhead.

Create Order
Update Order
Cancel Order
Update Shipments

Orders and B2B Workflows: Integrated End-to-End With Real-Time Accuracy

Sales orders flow directly from NetSuite into J&J, with updates, cancellations, and even B2B imports transformed and validated before creation.

Product and stock data remain in sync, while shipments, ASN notifications, returns, and dispatch updates are exchanged in real time.

This two-way integration eliminates manual data handling, ensures accuracy across both platforms, and scales effortlessly as order volumes grow.

The result: faster processing, fewer errors, and full visibility from order creation to delivery.

B2B Order Imports
Stock Sync
Returns
ASN Notifications
Product Sync
Dispatch Notifications
Order Ingestion
B2B Shipment Sync
Product Sync

Products, Shipments, and Orders:
Linked Directly to Your Books

Versori connects Xero and J&J with automated workflows that keep finance and fulfilment aligned.

Products are created and synced without manual entry, ensuring records match across both systems.

Orders flow from Xero into J&J, while dispatch notifications and B2B shipments update status and tracking in real time.

This automation reduces reconciliation effort, eliminates data mismatches, and gives teams a single source of truth for orders and fulfilment.

The result: faster order-to-cash cycles, fewer manual errors, and a tighter link between financials and operations.

Product Create/Sync
B2B Shipment Sync
Order Ingestion
Dispatch Notifications

Product, Inventory, and Returns:
Synced Without Manual Touch

Versori connects Shopify and J&J to keep product records aligned without manual intervention. During implementation, all mandatory fields are mapped so product data flows cleanly into J&J.

Further transformations can be tested and refined at QA using interactive payload examples, ensuring every field matches the exact schema required.

This automation removes manual uploads, reduces errors in product data, and speeds up onboarding for new items.

The result: consistent product information across both platforms and a faster route from catalogue setup to fulfilment.

Product Sync

The Numbers

“Versori have delivered our most complex integration projects...”

90%

Decrease in integration build time, from 4 weeks to 2 days.

92.6%

Decrease on monthly spend building custom workflows.

97.5%

Decrease in time it takes J&J to onboard new customers.
0:00

Discover More

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Enterprise Integrations
Built in Days

Agents scope, authenticate, deploy and maintain your integrations in days, not months.